All orders of unframed items will be printed and dispatched within 5 days of the order being places. Framed items will be dispatched within 10 days of the order being placed. A Delivery Note will accompany your order indicating the product, quantity and value of the order together with details of where to return items to in the event of damage or other cause for returning the goods. We will arrange delivery to any UK Postal area including Northern Ireland and the Channel Islands and any overseas location within the range of our appointed International postal provider. We will deliver only to a permanent address given to us at time of order and you should note we cannot accept PO Box numbers. Delivery Times stated are our best estimate at the time of order and maybe subject to matters outside of our control. We will advise you by email of the dispatch date and if delivery fails to arrive within 7 – 10 days after that date you should contact our Customer Services Team at 020 8309 5445 stating your Order Number, your name, and delivery address.